Advanced Concepts in Plastic Surgery

front office is very poor in knowledge...

(1)
Comments Rating 1 (1 reviews)

I visited Advanced Concepts in Plastic Surgery seeking advice about surgery. It was so damn difficult to take an appointment. The website does not work and the contact number given is many times unanswerable. The last time when they answered they refused to book appointment on calls. So, I just enquired about the timings of doctor Koneru. The receptionist told he visits the patients from 10 am to 6 pm. accordingly I went there at 11am. First of all, this is just strange that you have to visit the place first to take an appointment and then to visit the doctor the next day or next week as per the availability. I went there thinking even if I were his last patient, I had no problem.

The receptionist had given me wrong information. The doctor went on round to check his other patients from 10 am to 12pm and then his operations were lined up till 2 pm. Had the receptionist given me correct information I would not be required to wait for five hours. My visit to doctor Koneru was not at all satisfactory. He did not tell me about the procedure. He just heard my issues and told that surgery could be performed any time I wish. Also, the charges were high. I feel the name and fame of this doctor are superficial. The doctor’ s visit was not worth my efforts. Please visit some other doctor who takes time to respond to his patients’ queries. The staff in this hospital would annoy you to the extent that you plan to leave the place. I was very disappointed with the place. I wasted the whole day and the output or results were nil. Please just do not go by ranking. There are better options than this.

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