On their official website, they claim to be an expert in terms of dentistry services. The clinic specialises in orthodontic or adult general dentistry and paediatric dentistry. According to the claims of the clinic, not only is it very popular among the people in Bradenton, but the clinic has also gained a lot of goodwill throughout the country because of its quality services.
Trusting the claims made by the company over the internet, I decided to visit the clinic and get a routine dental check-up. When I called up the venue to book an appointment, I was shocked by the rudeness of the receptionist who picked up the phone. I was not clearly informed about the policies and the exact date and time. I had to make several calls before I could finally have a clear idea about my appointment. The prices in this clinic are also very high as compared to the other dentists in the locality. Even after I finally found out the date and time of the appointment and reached the venue on time, I had to wait several hours before I was let into the dentist’s chamber. The entire system was extremely unorganized and unprofessional and did not seem like the authorities bothered about the patients at all.
The dentist who treated me was also very rude and did not speak properly to my mother who accompanied me inside the dentist’s chamber.
Such rude and unprofessional behavior is not expected from any company claiming to serve the general public with respect to their health. If such activities continue I am afraid the entire dentistry department of the facility will be shut down someday.