If you are a professional and looking for a good experience. This is not the place for you. You are completely under the mercy of the owner for scheduling an appointment and consultation. I have had appointments cancelled and rescheduled 4-5 times in the last 6 weeks. I started this procedure in late spring and still have a couple of procedures left. Throughout this time, you are half done.
The location and the apartment unit are clean. However don’t pay the full amount upfront. I am afraid if my procedure will ever be completed.
As far as service is concerned they do not believe in replying to your texts or answer your call after 3 procedures. They completely ignore you and give attention to new clients. That’s their way of customer service.
Again for Time: None of my procedures were ever started or completed on time. As a customer, you control your schedule. Don’t let them control your schedule. Read the BBB ratings, Montgomery County Consumer ratings, and Federal Trade Commission complaints. Know your rights and voice out your opinion to BBB, MCC, and FTC if you are not treated fairly.
The owner said that the previous bad rating was a fake. Please pay attention to all this positive ratings, more than half of them to me look to be fake. If you are a professional or a good service man, you own your mistakes and put your customers first.