Orthodontists are supposed to give you new hope for your teeth and consequently your face, if they promise the same. The Shenandoah Valley, however, do not follow the same regime. I have never seen such bad service and treatment anywhere else. They have no sense of responsibility, care or consideration for their patients. My friend’s daughter had recently been treated at the organization and nothing short of a horrible experience comes out of her mouth. My friend consulted Shenandoah Valley Orthodontics for the improper bite in her daughter’s mouth. She is just 13 years old and wants to be a singer. The organization charged her a total of $20,000 for the necessary treatments. However, it was not long before the child started feeling pain in her gums. It was not unusual, but it was overbearing for her. On calling the doctor who had treated her, they were told to contact Shenandoah Valley. On contacting the Orthodontics, my friend was treated horribly saying that it was not their problem anymore. She was shocked, to say the least. She tried to get their attention again, and went over in person, but still they did not pay any heed and kept her waiting.
The child had to be taken over to another doctor for the pain and my friend had to endure additional costs of another doctor. It is quite disturbing to be treated in such a way by an organization that claims to have so much experience and care for its patients, when all it cares about is the money. It was very evident after the last contact with them that they were not at all interested in what happened afterwards. It is entirely their fault that such doctors get away with incorrect procedures and irresponsible behaviours. I will highly recommend everyone out there to steer clear of Shenandoah Valley Orthodontics if you are expecting humane and correct clinical treatment.